privacy policy
Protecting your personal data is a top priority for us. Therefore, we process your data solely based on legal regulations (GDPR, TKG 2003). In this privacy policy, we inform you about the key aspects of data processing in relation to our website.
When visiting our website, your IP address, the start, and end of the session are recorded for the duration of the session. This is technically necessary and therefore constitutes a legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR. Unless otherwise specified below, this data will not be further processed by us.
1. Contacting Us
When you contact us via the form on the website or by email, the data you provide will be stored for six months to process your request and for any follow-up questions. We will not share this data without your consent.
1.1 Which Data is Processed
When you contact us via our contact form or other communication channels, we process the following personal data:
- name
- email address
- phonenumber
- border crossing
- Reason for contact
1.2 Purpose of Data Processing
The data you provide is used exclusively for processing your contact request. This may include the following purposes in particular:
- Handling customs formalities and transport processes, provided you share relevant information about border crossings with us.
- Responding to your inquiries and addressing your concerns.
1.3 Disclosure of Data to Third Parties
To fulfill the above-mentioned purposes, it may be necessary to disclose your personal data to third parties, particularly to partner companies or authorities responsible for processing customs matters. These third parties are obligated to treat your data confidentially and use it only within the scope of the purpose for which you contacted us.
2. Cookies
Our website uses so-called cookies. These are small text files that are stored on your device through your browser. They do not cause any harm. We use cookies to make our offering more user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit. If you do not wish this, you can configure your browser to notify you when cookies are set, and you can allow them only on a case-by-case basis. Please note that disabling cookies may limit the functionality of our website.
4. Your Rights
You have the following rights regarding your data stored with us: access, correction, deletion, restriction, data portability, withdrawal, and objection. If you believe that the processing of your data violates data protection laws or if your data protection rights have been otherwise infringed upon, you can contact us at info@care-service.com or file a complaint with the data protection authority.
You can reach us at the following contact details:
Care Logistic Services AG
Grenzstrasse 24
CH-9430 St. Margrethen
